CFIB takes direction from more than 110,000 members in every business sector nationwide, giving independent business a strong and influential voice at all levels of government, supporting them with the tools, advice and resources they need and providing them with exclusive savings and services. We are looking for you to help us deliver on our mission! We have an exciting new role for a Bilingual Service Representative, Member Payments in our Toronto Office location.
As the Service Representative in our Member Payments department, you will be part of a new team that reports directly to the Senior Director, Information Management and CRM Business Process. You will play a big role in helping CFIB service our members with first-rate support. Primarily, you will be relied upon to investigate and resolve member payment matters in an efficient and effective manner. You will use your customer service skills to address members’ questions or concerns with a supportive and professional approach. As part of a team, you will collaborate with your peers and share information and experiences to provide the highest results for both CFIB and our members. In this important new role, your voice will be heard and you will have the opportunity to influence its development. You will also be providing a service that is much needed and will be very well received across the organization.
Skills & Experience:
We have an informal but highly professional and collaborative environment. Our main office in Toronto is conveniently located just one block north of York Mills Station, in close proximity to the 401 on Yonge Street.
As Canada’s largest association of small and medium-sized businesses, CFIB is in business to provide them with the resources they need, give them more value, and have their voice heard at all level of governments.
Be a part of the solution and apply today!
CFIB is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation, we will work with you to meet your needs.